Frequently Asked Questions | Kadhaley

Frequently Asked Questions

Find answers to common questions about matchmaking, safety features, video calling, and account operations on Kadhaley.

Q: Is Kadhaley really 100% free?

A: Yes, Kadhaley is completely free. We do not charge for matching, direct messaging, swiping, travel mode, or video calls. All premium matchmaking features are accessible to everyone without any subscription or credit card requirement.

Q: How does profile verification work on Kadhaley?

A: Profile verification is performed through selfie matching. Users upload a real-time selfie replicating a specific pose. Our moderation team reviews the selfie against profile photos, awarding a blue checkmark to verified, authentic users to maintain dating pool security.

Q: What makes Kadhaley safer than other dating apps?

A: Kadhaley prioritizes user safety with mandatory profiles checks, a selfie-verification badge system, integrated secure video calling to eliminate catfish, and strict automated filters to block scammers and financial bots immediately.

Q: What is the difference between Dating and Matrimony modes?

A: Dating Mode is optimized for singles looking for casual-to-serious relationships using geolocation, personality profiles, and direct matching. Matrimony Mode is tailored for serious marriage seekers, allowing filters by community, education, family background, and profession.

Q: Can I change my geographic location to match globally?

A: Yes, our travel mode is 100% free. You can search, swipe, and chat with users in any country, state, or city globally (such as Philippines, India, USA, UK, Singapore, Australia) without paying premium fees.

Q: How do I initiate a free video call?

A: To ensure safety and prevent spam, users must be matched and have exchanged at least 3 messages before the video chat option is unlocked. Once open, both parties can start unlimited high-definition video calls for free.

Q: What should I do if a user asks for money?

A: Never send money to anyone you meet online. Kadhaley will never ask you for fees, and legitimate users will never ask for wire transfers, gift cards, or bank loans. Block and report any user attempting financial requests immediately.

Q: How is my personal data and privacy protected?

A: We utilize advanced HTTPS encryption, strict database permissions powered by Supabase, and do not sell user data to third parties. Read our detailed Privacy Policy for further compliance details.